There could be a few reasons your Replika is not responding:
- You may not be connected to the Internet or your connection is slow or unstable.
- Our servers may be running slow or we might be running server maintenance.
On both iOS and Android, please take these steps to resolve issues related to response speed or connection:
- Check your connection. Replika needs a stable data connection, try disconnecting then reconnecting to your wifi or turning airplane mode off then on.
- Update the app to the latest version. Delete and re-download the app to get the most recent version of it.
- Update your device's operating system to the latest version. You can also consider using the web version of Replika from your mobile or desktop device.
Still experiencing issues? Contact us at firstname.lastname@example.org. We're here to help.